Privacy Policy

Axial ERP Privacy Policy

1. Introduction

Based on the Statutory Law 1581 of 2012 “By which general provisions are issued for the protection of personal data” and Decree 1377 of 2013 “By which Law 1581 of 2012 is partially regulated” (and other rules that modify, add, supplement or develop them), Axial ERP Soluciones S.A.S., adopts the present privacy and personal data protection policy, regarding the collection, storage, use, and administration of personal data received from users of the website, customers, and in general from any natural person who is the owner of the personal data subject to processing.

Axial ERP Soluciones S.A.S. may update this policy at any time, either for attention to legislative, regulatory or jurisprudential developments, internal policies, or for any other reason or circumstance, which will be informed and made known on time, by written document, publication on the website, verbal communication or by any other technology, for this reason it is recommended to the holder of personal data, review it regularly to ensure that you have read the most current version.

2. Responsible for the Processing of Personal Data

Axial ERP Soluciones S.A.S., identified with Nit: 901.684.511-5, is responsible for the treatment of your data.

3. Personal Data Collected

Axial ERP Soluciones S.A.S., collects personal data in digital channels, among which are its website and social networks, where it consolidates information such as:

  • Names and surnames
  • E-mail address
  • Telephone number
  • Position
  • Company

4. Purpose of Personal Data

Axial ERP Soluciones S.A.S., has a database with information that has been provided by digital channels, such as its website and social networks, by users and customers of the same.

The collection of personal data and its automated processing is intended to send communications, follow up on requests and filling out forms, facilitate the management and administration, the development of statistics, marketing campaigns and any other purpose in the exercise of its corporate purpose that Axial ERP Soluciones S.A.S. requires. Thus, personal data are used for the following purposes:

  • Contact users requesting information, demo, data, product catalog, among others.
  • Treatment of your data in marketing activities and campaigns.
  • Adaptation of products and services to better meet the needs of users and customers.
  • Sending e-mails containing newsletters, publications, invitations to events, and information that may be relevant to customers and/or prospects.
  • Creation and preservation of documents legally required by accounting standards.
  • Data update campaigns.
  • Management of requests, complaints, and claims.

5. Exercise Of The Rights Of The Data Subject To Know, Update, Correct And Delete Information

The user may exercise his/her right to know, update, rectify and delete the personal data provided to Axial ERP Soluciones S.A.S., by sending a communication through the following means:

In accordance with the provisions of Article 20 of Decree 1377 of 2013, the rights of the holders established in the Law, may be exercised by:

  • The Data Subject, who must prove his identity sufficiently by the different means made available to him by the responsible party.
  • By their successors in title, who must prove such capacity.
  • By the representative and/or attorney-in-fact of the Data Subject, prior accreditation of the representation or power of attorney.
  • By stipulation in favor of another or for another.

The request or right exercised by the owner of the personal data must contain the name and surname of the user and the contact information to receive notifications.

The owner of the personal data may request Axial ERP Soluciones S.A.S. a copy of the data it has about him/her. Likewise, Axial ERP Soluciones S.A.S. will update, rectify or delete the data when they are inaccurate, incomplete or no longer necessary or relevant for the initial purpose.

In those cases in which the holder has not contacted Axial ERP Soluciones S.A.S. to request the deletion of his/her personal data, Axial ERP Soluciones S.A.S. reasonably concludes that, in accordance with the provisions of Article 7 of Decree 1377 of 2013, there is an unequivocal conduct of the holder, granting authorization for the processing of the data contained in the databases for the purpose indicated in this data processing policy, without prejudice to the power of the holder to exercise his right at any time and request the deletion of the data.

Notification to owners of the collection of personal data.

In accordance with the provisions of numeral 3 of Article 10 of Regulatory Decree 1377 of 2013, Axial ERP Soluciones S.A.S. will proceed to publish a notice on its official website. addressed to the holders of personal data in order to inform them about the present information treatment policy and the way to exercise their rights as holders of personal data stored in Axial ERP Soluciones S.A.S. databases.

6. Duties as Data Controller

Axial ERP Soluciones S.A.S. is directly in charge of the treatment and custody of the Personal Data collected and stored; however, it reserves the right to delegate such treatment to a third party, for which it will require the person in charge the attention and implementation of the policies and procedures suitable for the protection of personal data and the strict confidentiality of the same, under the provisions of Article 18 of Law 1581 of 2012.

7. Third parties

The databases or files will not be provided to third parties, unless expressly authorized by the owner, or in the cases provided by law. The transfer and/or shared use of data of the users or clients of Axial ERP Soluciones S.A.S. with third parties, refers only and exclusively to the purposes corresponding to the sending of correspondence and communications of Axial ERP Soluciones S.A.S. Likewise, Axial ERP Soluciones S.A.S. has entered into confidentiality agreements with its clients to ensure the protection of the data.

8. Security Measures Adopted concerning the Processing of Personal Data.

In the development of the security principle established in Law 1581 of 2012, Axial ERP Soluciones S.A.S. will adopt the technical, human, and administrative measures necessary to provide security to the records avoiding their adulteration, loss, consultation, use, or unauthorized or fraudulent access. The personnel who process personal data will execute the established protocols to guarantee the security of the information.

9. Acceptance of these policies

The holder of the personal data declares that he/she has read and accepts the present Personal Data Processing Policy of Axial ERP Soluciones S.A.S. Taking into account that there is a recurrent relationship between the holders of the personal data and Axial ERP Soluciones S.A.S., and that Axial ERP Soluciones S.A.S. will explicitly request from its users and customers, the authorizations to continue with the processing of personal data that it will collect, following the provisions of Article 10 of Decree 1377 of 2013; Axial ERP Soluciones S.A.S. will continue to use the stored data necessary to offer the services for the normal operation, as long as the Holder does not contact the Controller to request the deletion of their data in the legal terms, without prejudice to the power that the holder has to exercise at any time their rights and request the deletion of the data.

10. Validity of the Personal Data Treatment Policies

The present policy of treatment of personal data will be in force from the date of its publication and during the time that Axial ERP Soluciones S.A.S. carries out the activities of its corporate purpose.

11. Contact with the person in charge

For any information regarding the Data Protection Policy, you can approach or send communication to Axial ERP Soluciones S.A.S. using the means indicated in chapter 4 of this document. This Manual is effective as of its publication on the Axial ERP Soluciones S.A.S. website.